FAQs – hannahchobeauty

WHAT'S THE DIFFERENCE BETWEEN STANDARD LASH BANDS AND MONOLIDS LASH BANDS? WHAT'S THE DIFFERENCE BETWEEN STANDARD LASH BANDS AND MONOLIDS LASH BANDS?

Same lash style, two different lash bands: Standard Bands and Monolid Bands. Most of our lashes come in these two lash band options.

Standard Lash Bands are thin, and ideal for hooded and double eyelids. Extremely flexible and comfortable, they blend seamlessly with your natural lashes.

Monolid Lash Bands are thicker, and made for monolids. Slightly wider, and sturdier, they help lift and "hold up" even the heaviest monolids. Learn more here.

WHY ARE THESE LASHES IDEAL FOR ASIAN EYES? WHY ARE THESE LASHES IDEAL FOR ASIAN EYES?

Our lashes are high-quality, handcrafted, and made from real hair for an authentic look and feel. They're hypoallergenic for sensitive Asian skin. And, they're sized thoughtfully - smaller lash lengths and shorter lash bands - to ensure a comfortable, all-day wear, appropriate for every occasion. The intentional designs of the tapered inner and outer corners is more flattering on smaller/flatter eyelids. And our innovative lash band technology means there's a lash for every Asian eyelid type - from monolids, hooded eyes, and more.

CAN THE LASHES BE RE-WORN? CAN THE LASHES BE RE-WORN?

Definitely! Handle them with care; the lashes can last a minimum of 7 wears.

HOW DO I REMOVE THE LASHES? HOW DO I REMOVE THE LASHES?

Holding the false lash at one end, simply and gently pull it off. While our All-Day Hold Lash Adhesive will keep your lashes on for the entire day, it removes easily and safely without discomfort or damage to your natural lashes. Clean off any excess glue remaining on the lash band and store the lash back in it's tray to use another day.

HOW DO I CLEAN THE LASHES? HOW DO I CLEAN THE LASHES?

It's simple! Using your fingertips, remove any excess glue remaining on the lash bands. For a more thorough clean, you can dip a q-tip in micellar water or eye makeup remover (make sure they are for waterproof makeup) and carefully wipe it along the band, avoiding the lash hairs. Store the lashes back in the tray to use another day. Just like with your natural hair, the lash hairs do not need to be "washed" between wears.

WHAT ARE THE LASHES MADE FROM? WHAT ARE THE LASHES MADE FROM?

Our lashes are handcrafted from human hair to ensure the most authentic look and feel. Non-synthetic, non-plastic, they're hypoallergenic for sensitive skin.

ARE THE LASHES VEGAN AND CRUELTY-FREE? ARE THE LASHES VEGAN AND CRUELTY-FREE?

Yes! No animals or animal products were used in the making of our lashes. Hannah Cho Beauty is a proud member of the Beauty Without Bunnies program and our lashes are PETA Certified Vegan and Cruelty-free.

WHERE ARE YOUR PRODUCTS MADE? WHERE ARE YOUR PRODUCTS MADE?

Our beauty tools are thoughtfully manufactured by our partner facility in China. The lashes are handcrafted with care by our partners in Indonesia.

HOW DO I USE THE PARTIAL EYELASH CURLER? HOW DO I USE THE PARTIAL EYELASH CURLER?

To curl your upper lashes, place the opening of the Partial Eyelash Curler around your eyelashes, making sure the yellow lash pad is on the bottom, underneath your lashes. Get close to your lash line and then squeeze the Partial Eyelash Curler closed, around your lashes. Watch the full video tutorial here.

HOW SOON WILL MY ORDER BE SHIPPED? HOW SOON WILL MY ORDER BE SHIPPED?

Orders are packed and shipped out within 1-3 days from Phoenix, Arizona USA. Click here for more information about our shipping practices.

WHAT IS YOUR RETURN POLICY? WHAT IS YOUR RETURN POLICY?

We accept returns up to 30 days after purchase. Learn more about our Returns and Refund Policy here.

WHERE ARE YOU LOCATED? WHERE ARE YOU LOCATED?

Hannah Cho Beauty, LLC is owned and operated out of Phoenix, Arizona USA.